ABC of the QBC - Full day Overview course
Content
* How the program works
* How best to enter information
* How the program adapts to your information
* What the program is trying to do
* How best to enter Tax Credit information
* The different ways tax credit information can be entered
* Pension Credit
* Previous year cases
* How best to enter Employment and Support Allowance information
* How Local Housing Allowances Work
* Better off calculations
* Income Projections
* Health Benefits
* Disclaimers and how to change them
* Adjusting the program to reflect deductions of benefits
* An awareness of legal aid
* In putting figures
* Changing yearly; monthly figures
* The calendar feature
* Copying and passing cases on.
* Using windows to manage the QBC.
* Warning boxes.
* Introducting a disclaimer
* Using other software like Microsoft Excel and Word
* Warning "flashes"
* Saving cases
* Opening cases
* Copying
* And more.
QBC Timetable.
QBC overview Full day course - timetable
10.00 – Introduction
10.10 - QBC pages - features and how to enter information.
11.15 - Break
11.30 - QBC Menus and Features
13.00 - Lunch
14.00 - Tax credits
15.00 - Break
15.15 - Tax Credits continued
16.00 - Conclusion/Finish